It is worth being precise about what has gone wrong here, because the two things get
run together and they are not the same.
Gelatin capsules are completely ordinary. They are the default shell
across the whole supplement industry, they have been used for a century, and there is
nothing about one that should worry anybody who does not avoid animal products on
principle. A gelatin capsule is not a defect, a shortcut or a warning sign. The same goes
for a glandular ingredient: it is a long-standing category, and the label prints its name
in the open on the panel where it belongs.
What is not ordinary is the seal. The failure here is a labelling
failure — a claim in the artwork that the ingredient list underneath contradicts,
twice, in plain sight. Nobody is harmed by it except the reader who trusted the front of
the box instead of the back.
That distinction matters because it changes who should care. If you eat animal
products, this finding costs you nothing at all and you can stop reading here. If you do
not, it is decisive, and it is the single most useful thing anyone can tell you about
this product.